Shipping policy

SHIPPING POLICY

At MAAYAA VARNNAM, every saree is carefully checked, packed and dispatched with attention to detail. We work with trusted logistics partners to ensure your order reaches you safely and on time.

Please read this Shipping Policy carefully before placing your order.

1. Order Processing

  • Orders are processed after successful confirmation of payment.
  • Orders are generally dispatched within 1–3 business days.
  • Orders placed on Sundays, public holidays or during unforeseen operational disruptions may be processed on the next business day.
  • During festivals, sales, launches or periods of unusually high order volume, processing may take slightly longer. Any significant delay will be communicated to the customer wherever reasonably possible.

2. Shipping Within India

We currently offer shipping across serviceable locations in India.

Shipping charges are calculated based on order weight and destination, displayed at checkout.

Standard shipping charges apply for orders below ₹5,000. Orders above ₹5,000 qualify for free shipping."

The estimated delivery time is generally 3–5 business days after dispatch, depending on the destination, courier serviceability and other logistical circumstances.

The delivery estimate is indicative and may vary due to:

  • courier delays;
  • weather conditions;
  • public holidays;
  • strikes or transportation disruptions;
  • incorrect or incomplete address information;
  • remote or non-serviceable locations;
  • circumstances beyond our reasonable control.

3. International Shipping

International shipping is currently unavailable. We will soon go international.

4. Tracking

Once your order has been dispatched, the available tracking information will be shared with you through the contact details provided at checkout.

Customers are responsible for providing an accurate and complete shipping address, PIN/postal code and contact number.

If incorrect information provided by the customer results in failed delivery, re-shipping or additional courier charges, such costs may be borne by the customer.

5. Delivery Attempts

The courier partner may make multiple delivery attempts according to its operational policy.

If a package is returned to MAAYAA VARNNAM because the customer:

  • was unavailable;
  • refused delivery;
  • provided an incorrect/incomplete address;
  • failed to respond to the courier;
  • or otherwise caused the delivery to fail,

any re-shipping may be subject to additional shipping charges.

A refusal of delivery does not automatically constitute a cancellation or approved return.